Privacy Policy

Last Updated: October 20, 2026

At Gecom Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, and transaction details.
Payment Information: Payment information is processed by our payment service providers. We do not intend to store full payment card numbers or security codes on our own systems.
Technical Information: IP address, browser type, device information, website interactions, and information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Arrange shipping and provide tracking information.
Communicate with you about purchases and customer support requests.
Process returns, exchanges, and refunds.
Detect fraud and protect our website.
Improve our products, services, and shopping experience.
Send promotional communications where permitted by law.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the email.

3. Sharing Your Information

We may share relevant information with trusted third parties that help us operate our business, including payment processors, ecommerce platforms, shipping carriers, suppliers, fulfillment partners, customer service providers, and analytics services.

We may also disclose information when required by law or when necessary to protect our legal rights.

We do not sell personal information for money. Certain advertising or analytics activities may be considered sharing or targeted advertising under applicable privacy laws, and you may have the right to opt out.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, analyze traffic, and improve marketing performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security and Retention

We use reasonable safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure.

We retain information only for as long as reasonably necessary for order fulfillment, business operations, legal compliance, and dispute resolution.

However, no method of electronic transmission or storage is completely secure.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain processing activities.

To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before processing your request.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so we can review the matter.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.